INFORMATION TECHNOLOGY ASSISTANT
3.
7 Bay City, MI Bay City, MI Full-time Full-time Estimated:
$41.
3K - $52.
2K a year Estimated:
$41.
3K - $52.
2K a year 4 days ago 4 days ago 4 days ago INFORMATION TECHNOLOGY ASSISTANT If you are eager to learn, have the passion to grow and desire to advance is an organization that feels like family - this opportunity may be for you.
Northern Concrete Pipe, Inc.
is looking for an Information Technology Assistant candidate to join our team.
As an industry leader in the region, our team of production, engineering, sales, and distribution staff are well respected.
We are proud to provide quality, sustainable products, and service our customers know they can depend on.
If you are passionate about Information Technology, are looking for an opportunity to learn and grow, like working in collaboration with others, and have unwavering integrity we invite you to apply for the Information Technology Assistant position.
The ideal candidate is a motivated, a hands-on individual with a technical aptitude and is ready to learn.
As an Information Technology Assistant, you will play a crucial role in supporting the organization's IT infrastructure and ensuring the smooth operation of computer systems and networks.
This This is an exciting opportunity for someone who is interested in planting their roots and becoming a part of our family.
If this sounds like you, we invite you to consider joining our team.
This is a full-time position and requires a candidate who is honest, dependable, reliable and trustworthy.
The main objective of this position is to help others to work more efficiently by providing technical equipment and support.
Technical support requires working closely with our other departments to achieve quality solutions in a timely manner.
Essential Functions and Responsibilities include but are not limited to the following:
This individual reports directly to the IT Manager and is tasked with maintaining computer programs across all our Plants.
Their responsibilities include the upkeep of existing Plant computer programs that we choose to retain, adjusting the remainder of the program to meet acceptable accuracy standards as dictated by evolving technology and equipment providers.
The role involves aligning the program with our current in-house practices and ensuring compliance with MDOT, ODOT, and INDOT requirements.
Additionally, this position will be integral to our succession planning, as the IT Manager plans to retire.
The successful candidate will play a key role in offering technical assistance and support for computer systems, hardware, and software.
This encompasses addressing inquiries, troubleshooting problems, and delivering technical advice and assistance.
The ideal candidate should possess a robust understanding of computer systems, excellent customer service skills, and the capability to troubleshoot intricate issues.
Duties include:
Responsible for maintaining computer programs across Manages upkeep of existing Plant computer programs, adjusting as needed for acceptable accuracy Aligns programs with current in-house practices and ensures compliance with MDOT, ODOT, and INDOT Plays a key role in providing technical assistance and support for computer systems, hardware, and software Addresses inquiries, troubleshoots problems, and provides technical advice and assistance Ideal candidate should have a strong understanding of computer systems, excellent customer service skills, and the ability to troubleshoot complex issues Provide software and hardware support for local and remote users.
Configuration, installation, and maintenance of network equipment.
Configuration, installation, and maintenance of computer equipment.
Investigation, recommendation, and resolution of technical issues.
Assist with the development of internal software programs.
Other duties as assigned or as required.
Many of the duties of this position will be centered on establishing and maintaining our record keeping as directed by the current and future Company practices and Policies.
This includes such things as; work and communicate closely with outside firms and/or outside supervisors, maintain coordination between production, sales, marketing, detailing, dispatching, supervision and outside personnel, and any other duties as assigned.
Preferred skills:
Well organized Accurate record keeping, Computer operation Mathematic skills Strong pleasant leadership quality and decision-making skills Interpersonal and written communication skills, Ability to generally read and understand blueprints and specifications, Ability to communicate clearly with anyone that may have necessary interaction with the person in this position, plus the ability to operate and use our measuring instruments/equipment.
This position requires the person be fit for with almost constant walking and standing, use hands to handle, control, or feel objects, tools, or controls and reach with hands and arms; and talk or hear.
Possesses excellent problem solving-solving skills with a focus on efficiency analyzing and resolving technical issues, while delivering exceptional coworker experience through excellent communication and interpersonal skills to understand the end users' needs.
Ability to work independently, prioritize tasks effectively, and meet deadlines.
Document procedures, creates logs, standards, and best practices.
Time-management skills and the ability to establish reasonable and attainable deadlines to resolutions.
Ability to prioritize and manage tasks and projects effectively.
This is a dynamic Company, and as such daily tasks may vary, resulting in a fast-paced and lively work environment.
A constant desire to learn new skills and believe in continuous improvement, both personally and professionally.
Preferred skills:
General knowledge of our plants and our company shipping operations, electronic communications and design workings.
This person must be a team or group oriented individual while communicating with office staff, crew leaders, supervision, management and subordinates.
It is preferred to have a minimum of a two-year associate degree in an IT related field with 3
years working in an IT related position.
It is preferred to have proven experience in troubleshooting and supporting Google Workspace, Windows Operating Systems with functional knowledge of Microsoft Office Suite (Outlook, Word, Excel), Microsoft Teams, Microsoft Defender, Microsoft OneDrive and other Office 365 solutions.
Learn Epicor, Samsara and any other future computer programs the Company decides to use as its main operating systems.
Strong knowledge of networking concepts, including physical cabling, Wi-Fi standards, and others.
Expertise in facilitating PC, laptop, and other hardware replacements, including data migration and set up.
Install and maintains new or existing networks.
Develop and maintain installation and configuration procedures.
Perform regular security monitoring to identify any possible intrusions.
Eventually perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Provide support per request from various constituencies.
Investigate and troubleshoot issues.
Repair and recover from hardware or software failures.
Coordinate and communicate with impacted constituencies.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Apply upgrades on a regular basis, and upgrade administrative tools and utilities.
Configure / add new services as necessary.
Excellent written and verbal communication skills Providing guidance on policies and procedures as it relates to hardware and security.
Some travel to other Plants and offices is required.
So is a valid driver's license.
This candidate selected will be required to maintain a constant professional demeanor while representing Northern Concrete Pipe, Inc.
Time Coordination is critical to this position.
The individual must have the ability to know what is going on in the entire plant/office and then maintain a schedule to keep their day organized so no required duties get missed.
They will have to adapt equipment and processes on the fly to meet ever-changing products, processes and requirements in our industry and company.
Posting Updated:
11/19/2023.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Bay City, MI Bay City, MI Full-time Full-time Estimated:
$41.
3K - $52.
2K a year Estimated:
$41.
3K - $52.
2K a year 4 days ago 4 days ago 4 days ago INFORMATION TECHNOLOGY ASSISTANT If you are eager to learn, have the passion to grow and desire to advance is an organization that feels like family - this opportunity may be for you.
Northern Concrete Pipe, Inc.
is looking for an Information Technology Assistant candidate to join our team.
As an industry leader in the region, our team of production, engineering, sales, and distribution staff are well respected.
We are proud to provide quality, sustainable products, and service our customers know they can depend on.
If you are passionate about Information Technology, are looking for an opportunity to learn and grow, like working in collaboration with others, and have unwavering integrity we invite you to apply for the Information Technology Assistant position.
The ideal candidate is a motivated, a hands-on individual with a technical aptitude and is ready to learn.
As an Information Technology Assistant, you will play a crucial role in supporting the organization's IT infrastructure and ensuring the smooth operation of computer systems and networks.
This This is an exciting opportunity for someone who is interested in planting their roots and becoming a part of our family.
If this sounds like you, we invite you to consider joining our team.
This is a full-time position and requires a candidate who is honest, dependable, reliable and trustworthy.
The main objective of this position is to help others to work more efficiently by providing technical equipment and support.
Technical support requires working closely with our other departments to achieve quality solutions in a timely manner.
Essential Functions and Responsibilities include but are not limited to the following:
This individual reports directly to the IT Manager and is tasked with maintaining computer programs across all our Plants.
Their responsibilities include the upkeep of existing Plant computer programs that we choose to retain, adjusting the remainder of the program to meet acceptable accuracy standards as dictated by evolving technology and equipment providers.
The role involves aligning the program with our current in-house practices and ensuring compliance with MDOT, ODOT, and INDOT requirements.
Additionally, this position will be integral to our succession planning, as the IT Manager plans to retire.
The successful candidate will play a key role in offering technical assistance and support for computer systems, hardware, and software.
This encompasses addressing inquiries, troubleshooting problems, and delivering technical advice and assistance.
The ideal candidate should possess a robust understanding of computer systems, excellent customer service skills, and the capability to troubleshoot intricate issues.
Duties include:
Responsible for maintaining computer programs across Manages upkeep of existing Plant computer programs, adjusting as needed for acceptable accuracy Aligns programs with current in-house practices and ensures compliance with MDOT, ODOT, and INDOT Plays a key role in providing technical assistance and support for computer systems, hardware, and software Addresses inquiries, troubleshoots problems, and provides technical advice and assistance Ideal candidate should have a strong understanding of computer systems, excellent customer service skills, and the ability to troubleshoot complex issues Provide software and hardware support for local and remote users.
Configuration, installation, and maintenance of network equipment.
Configuration, installation, and maintenance of computer equipment.
Investigation, recommendation, and resolution of technical issues.
Assist with the development of internal software programs.
Other duties as assigned or as required.
Many of the duties of this position will be centered on establishing and maintaining our record keeping as directed by the current and future Company practices and Policies.
This includes such things as; work and communicate closely with outside firms and/or outside supervisors, maintain coordination between production, sales, marketing, detailing, dispatching, supervision and outside personnel, and any other duties as assigned.
Preferred skills:
Well organized Accurate record keeping, Computer operation Mathematic skills Strong pleasant leadership quality and decision-making skills Interpersonal and written communication skills, Ability to generally read and understand blueprints and specifications, Ability to communicate clearly with anyone that may have necessary interaction with the person in this position, plus the ability to operate and use our measuring instruments/equipment.
This position requires the person be fit for with almost constant walking and standing, use hands to handle, control, or feel objects, tools, or controls and reach with hands and arms; and talk or hear.
Possesses excellent problem solving-solving skills with a focus on efficiency analyzing and resolving technical issues, while delivering exceptional coworker experience through excellent communication and interpersonal skills to understand the end users' needs.
Ability to work independently, prioritize tasks effectively, and meet deadlines.
Document procedures, creates logs, standards, and best practices.
Time-management skills and the ability to establish reasonable and attainable deadlines to resolutions.
Ability to prioritize and manage tasks and projects effectively.
This is a dynamic Company, and as such daily tasks may vary, resulting in a fast-paced and lively work environment.
A constant desire to learn new skills and believe in continuous improvement, both personally and professionally.
Preferred skills:
General knowledge of our plants and our company shipping operations, electronic communications and design workings.
This person must be a team or group oriented individual while communicating with office staff, crew leaders, supervision, management and subordinates.
It is preferred to have a minimum of a two-year associate degree in an IT related field with 3
years working in an IT related position.
It is preferred to have proven experience in troubleshooting and supporting Google Workspace, Windows Operating Systems with functional knowledge of Microsoft Office Suite (Outlook, Word, Excel), Microsoft Teams, Microsoft Defender, Microsoft OneDrive and other Office 365 solutions.
Learn Epicor, Samsara and any other future computer programs the Company decides to use as its main operating systems.
Strong knowledge of networking concepts, including physical cabling, Wi-Fi standards, and others.
Expertise in facilitating PC, laptop, and other hardware replacements, including data migration and set up.
Install and maintains new or existing networks.
Develop and maintain installation and configuration procedures.
Perform regular security monitoring to identify any possible intrusions.
Eventually perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Provide support per request from various constituencies.
Investigate and troubleshoot issues.
Repair and recover from hardware or software failures.
Coordinate and communicate with impacted constituencies.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Apply upgrades on a regular basis, and upgrade administrative tools and utilities.
Configure / add new services as necessary.
Excellent written and verbal communication skills Providing guidance on policies and procedures as it relates to hardware and security.
Some travel to other Plants and offices is required.
So is a valid driver's license.
This candidate selected will be required to maintain a constant professional demeanor while representing Northern Concrete Pipe, Inc.
Time Coordination is critical to this position.
The individual must have the ability to know what is going on in the entire plant/office and then maintain a schedule to keep their day organized so no required duties get missed.
They will have to adapt equipment and processes on the fly to meet ever-changing products, processes and requirements in our industry and company.
Posting Updated:
11/19/2023.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
